Terms and Conditions

These Terms and Conditions govern the use of the website https://webtekinnovations.com and the contracting of the services and subscriptions offered through it by Daniel Fernández Valcarce ("Web Tek Innovations"). The provider's full identification details are set out in the Legal Notice.

1. Acceptance

Browsing the Website and, in particular, registering an account or contracting a subscription imply full acceptance of these Terms in the version published at that time. If you do not agree, you must not use the Website or the services.

2. Account and registration

• You must be of legal age and provide truthful, complete and up-to-date information.
• You are responsible for keeping your credentials confidential and for any activity carried out through your account.
• The provider may suspend or cancel accounts that breach these Terms or make fraudulent or abusive use of the services.

3. Services

Web Tek Innovations offers: (a) custom software and web development projects, governed by a specific proposal or contract agreed with each client; and (b) recurring subscriptions managed through the client portal, which give access to the contracted services and features.

4. Subscriptions, prices and payment

• Applicable prices and features are those shown at the time of contracting. Prices are stated with the taxes applicable at the time indicated.
• Payment is processed through Stripe. By contracting a subscription you authorise the recurring charge to the payment method you provide.
• Subscriptions renew automatically for periods equal to the contracted one, unless cancelled before the renewal date.
• Invoices are made available to the client through the portal.
• In the event of non-payment, the provider may suspend access to the service until the outstanding amount is settled.

5. Right of withdrawal (consumers)

If you contract as a consumer, you have 14 calendar days from contracting to withdraw without justification, by writing to [email protected]. You expressly acknowledge that, once the provision of a digital service has begun during the withdrawal period at your express request, you lose the right of withdrawal with respect to the part already provided. This right does not apply to clients contracting as businesses or professionals.

6. Cancellation and refunds

You can cancel your subscription at any time from the portal; the cancellation takes effect at the end of the current billing period, and access is maintained until then. Amounts corresponding to periods already started are not refunded, except where a legal provision or the right of withdrawal requires otherwise.

7. Changes to services and prices

The provider may modify the services and their prices. Changes affecting active subscriptions will be notified with reasonable advance notice and will take effect on the following renewal; if you do not agree, you may cancel before that date.

8. Acceptable use

You undertake not to use the Website or the services for unlawful purposes, not to attempt to gain unauthorised access, not to introduce malware, and not to carry out actions that damage, overload or impair the normal operation of the services or the rights of third parties.

9. Intellectual property

The Website and the portal software are owned by the provider or its licensors and are made available under a limited, non-exclusive and non-transferable licence of use. Ownership and licensing of deliverables produced in development projects are governed by the corresponding specific contract.

10. Availability and support

The provider will make reasonable efforts to keep the services available, but does not guarantee uninterrupted operation. Service levels (SLA) and support conditions apply only where expressly agreed in writing.

11. Liability

To the extent permitted by law, the provider's liability for damages arising from the use of the Website or the services is limited to the amounts paid by the client for the affected service during the 12 months preceding the event giving rise to liability. Nothing in these Terms excludes liability that cannot be excluded under applicable law (including consumer protection law).

12. Personal data

The processing of personal data is described in the Privacy Policy.

13. Term and termination

These Terms remain in force while you use the Website or hold an account or a subscription. The provider may terminate the relationship in the event of a material breach, giving notice to the client.

14. Governing law and dispute resolution

These Terms are governed by Spanish law. For consumers, the competent courts are those of the consumer's domicile; for other clients, those of the provider's domicile. Consumers may also use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

15. Contact

[email protected] — +34 680 81 43 12